Frequently Asked Questions

What personal information do you collect?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and checking account information
  • Account transactions and credit history
  • Payment history and transaction history

When you are no longer our customer, we continue to share your information as described.

Why do you collect and share my information?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your information.
How do you share my personal information?
All financial companies need to share customers’ personal information to run their everyday business. The Bank of Gueydan shares your personal information for our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit business.

We do not share for our marketing purposes to offer out products and services to you. We do not share for joint marketing with other financial companies. We do not share for our affiliates’ everyday business purposes such as providing information about your transactions and experiences. We do not share for non affiliates to market you.

How do you protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How do you collect my information?
We collect your personal information, for example, when you:

  • Open an account or show your driver’s license
  • Apply for a loan or provide account information
  • Give us your income information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing of my personal information?
Federal law give you the right to limit only:

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What is an affiliate?
Companies related by common ownership or control. They can be financial and non financial companies.

Bank of Gueydan has no affiliates.

What is a non affiliate?
Companies not related by common ownership or control. They can be financial and non financial companies.

Bank of Gueydan does not share with non affiliates so they can market to you.

What is joint marketing?
A formal agreement between non affiliated financial companies that together market financial products or services to you.

Bank of Gueydan does not jointly market.